Everything below is part of your monthly management fee.
Tenant relations
One point of contact for your tenants, from everyday questions to lease enforcement, handled consistently and kept on record.
Rent and accounting
Rent collected online, late fees enforced per the lease, funds held in a dedicated client account, and security deposits handled under Vermont law.
Maintenance and repairs
Requests come in through the tenant portal. We troubleshoot, give proper entry notice, follow your approval preferences, and keep a full record of every job.
Condition reviews
An in-unit review every six months, with photos and a written report, plus documented move-in and move-out reports.
Proactive Care
Pick the preventative services you want tracked, from furnace service to gutter cleaning, and add more anytime. We schedule them, repeat them as needed, and reach out before each one is due so nothing gets missed.
Owner reporting
A clear monthly statement, an owner portal you can check anytime, and updates the way you prefer them: text, email, or call.
Your property, your preferences
Before we start, you tell us how you want things handled.
We put it in writing and follow it. You can change any of it as your needs change.
Spending approval
Approve every expense, or set a dollar amount we can proceed under
Rent strategy
We recommend a competitive, fair-market rental rate, while you retain the final say on pricing.
Property rules
Pets, smoking, lease length, parking, and other house rules, all written into the lease
Preventative care
Choose which preventative services we track, and add or change them anytime
Vendors
Keep the vendors you already trust, or let us bring in ours. Your choice, trade by trade.
Updates
Text, email, or call, whichever works best for you
Need a tenant? We handle that too.
When a unit needs a new tenant, we handle every step, from setting the rent to handing over the keys.
Pricing & Marketing
A market-based rent recommendation and a listing written to stand out.
Listing Photos
We take and edit every listing photo ourselves. For some higher-end homes, we may suggest a professional photographer, which we arrange and direct for you.
We schedule and lead every showing, so you don't have to be there.
Screening & Lease
Thorough screening, applied the same way to every applicant, then a signed lease.
Move-In Ready
Cleaning, vendor scheduling, and a rent-ready check, plus a documented move-in report.
Managing Forward, Not Just Reacting
Our goal is to catch small problems while they're still small, and to keep your costs fair and easy to follow.
✓ Condition reviews that spot issues early
✓ Preventative maintenance on a schedule, not after a breakdown
✓ Two quotes on any job over $1,000
✓ Vendor invoices shown exactly as billed, with our coordination fee on its own line
Testimonials
Real Experiences, Real Care
Covered Bridge made everything feel organized and easy, kept me updated without overwhelming me, and genuinely cared about the property like it was their own.
Emily B., Property Owner
1 year ago
Liam was always easy to reach, quick to help when something came up, and just genuinely good to work with throughout my time renting.
Lara L., Tenant
6 months ago
Liam has gone above and beyond managing my property. He’s responsive, dependable, keeps the tenants happy, and gives me real peace of mind knowing everything is being taken care of.
Michael B. H., Property Owner
1 month ago
Common Questions About Our Services
Here are the questions owners most commonly ask before deciding to work together, answered plainly, without the runaround.
What exactly is included in your management service?
Tenant relations, rent collection, maintenance management, condition reviews every six months, Proactive Care if you want it, and a monthly statement. The full list is on our pricing page.
How do you handle maintenance requests?
Tenants submit requests through their portal. We troubleshoot first, give proper notice before entering, and follow your spending-approval preference. When a vendor is needed, we schedule and oversee the work, confirm it's done, and keep the full record on file.
How often will I get reports?
You get a statement every month showing rent collected and expenses, with any coordination fee on its own line. You also get a written report with photos after each condition review, every six months.
How is Covered Bridge different from a larger company?
Larger companies manage big portfolios where one property can get lost in the volume. We keep our portfolio focused, so you have a consistent point of contact who knows your property and its history, backed by written systems that keep every detail on track.
How do you help keep my rental compliant?
Vermont has specific rules for rentals, and staying compliant is built into how we work, from screening and entry notice to security deposits and safety checks. We handle the details so you don’t have to track them yourself.